Frequently Asked Questions

Everything you need to know about your KITSCH beauty favorites.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Are KITSCH products eco-friendly?

Yes, we are committed to sustainability. Many of our products, such as our bottle-free beauty bars and recycled plastic hair accessories, are designed to reduce environmental impact.

How do I care for my silk and satin pillowcases?

To maintain the quality of your silk or satin items, we recommend machine washing on a cold, gentle cycle and hanging them to air dry.

Do you offer wholesale opportunities?

We love partnering with retailers! Please visit our Wholesale page or contact our sales team directly to apply for a professional account.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Afterpay and Klarna.